Q1: What’s the difference between Image to 3D and Text to 3D?

• Image to 3D: Best for when you already have a reference image or concept. It accurately captures shape, proportions, and color.
• Text to 3D: Ideal for brainstorming from scratch. Simply enter a prompt (e.g. "A futuristic drone"), and AI will generate a 3D model from your description.

Q2: When should I use Text to Image?

Think of this as the “concept art” stage.
If you have an idea but no reference, generate a high-quality 2D image first, then convert it into 3D. This often results in much higher detail and better control.

Q3: Can I really download my generated models for free?

Yes! Generating the model uses your credits, but once the model is created in your Asset Library, downloading the .glb or .fbx file is 100% free now at Triverse. You can download your assets as many times as you need without hitting a paywall.

Q4: Why should I use the Remesh feature?

AI-generated models are often high-poly with uneven topology, which may affect performance. Remesh restructures the mesh into clean, organized geometry, reducing file size while preserving visual quality.
This makes your model ready for animation, 3D printing etc.

Q5: Quad vs. Triangle: Which topology should I choose?

Q6: Why did my model lose detail after remeshing?

This usually happens when the Polycount is set too low. Simply increase the Polycount slider (e.g. from 10K to 50K or 100K) to preserve finer details.

Q7: Do I lose my credits if a generation fails?

Absolutely not. If a generation task errors out or fails to complete due to a system issue, your credits are automatically refunded to your account. You only pay for successful generations.

Q8: Why do my materials look dull when I import the GLB into Unity or Unreal?

Triverse exports PBR materials packed directly inside the .glb file.

• In Unity: You may need to extract the materials from the prefab and assign them to the standard URP/HDRP Lit shader.
• In Unreal Engine 5: The textures will auto-import, but double-check that your Roughness and Metallic maps are set to "Linear Color" (sRGB turned OFF) in the texture settings for accurate reflections.

Q9: My model has weird floating pieces of geometry around it. How do I fix this?

Floaters can happen if the AI misinterprets background noise or shadows in your reference image. To prevent this, always use images with clean, solid backgrounds. If you have already generated the model, simply drag the .glb into Blender, enter Edit Mode, select the floating vertices, and delete it.

Q10: How many credits does each generation task cost?

Support

If you have questions, encounter unexpected results, or have suggestions for improvement, we’d love to hear from you.

• For direct support, please email us at contact@triverse.ai.
• To join our community and engage with other users, visit our Discord server.